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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jordann Garrett

December 30, 2025

5  out of  5
rating by Jordann Garrett
"Wonderful people who genuinely care about their customers. Always willing to go above and beyond to help their clients!"
We responded:
"Thank you for reviewing Brian Carson's State Farm office! We’re thrilled to know you had a great experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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lee ann horn

December 29, 2025

5  out of  5
rating by lee ann horn
"Just bought a new car and within 1 day all the information was updated on the website, insurance card and all!"
We responded:
"Thank you for reviewing Brian Carson's State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! On behalf of all of us, we love having you all as part of our State Farm family! "
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Pam Cooper

December 29, 2025

4  out of  5
rating by Pam Cooper
"They are very friendly people and work with you when you need help."
We responded:
"Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing Brian Carson State Farm for your insurance needs."
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Chris Crall

December 29, 2025

5  out of  5
rating by Chris Crall
"Very easy to work with!"
We responded:
"We’re honored by your positive feedback! We at Brian Carson State Farm look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mike G

January 28, 2025

5  out of  5
rating by Mike G
"Great place, great people. They really treat you like you matter"
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Raymond Litz

April 26, 2024

5  out of  5
rating by Raymond Litz
"Friendly hometown agency. Knowledgeable and helpful. MELBA IS THE BEST"
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Zach Woodard

January 20, 2024

5  out of  5
rating by Zach Woodard
"We switched from another big-name insurance company and not only saved a ton but communication has been excellent."
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Thomas Crane

September 12, 2022

5  out of  5
rating by Thomas Crane
"I've been with State Farm for over 20yrs. I've recently joined the Drive & Save (?) program. I love it, I'm very careful on my speeding now, yep, I don't speed now."
We responded:
"Thank you Thomas. We appreciate your loyalty over the years. Glad to hear Drive Safe and Save is working for you. "
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J Bryan

July 25, 2022

5  out of  5
rating by J Bryan
"Been with Brian and State Farm for several years. The rates are consistently low, and Brian works hard whenever I have a question or concern."
We responded:
"Hi Jim. Thanks for the great review. We'll continue working hard for you and your family!!"
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Philip Metzger

July 31, 2021

5  out of  5
rating by Philip Metzger
"They've always treated me well, Melba is great and very knowledgeable."
We responded:
"Thank you so much Phillip for your kind words. Melba is great and I'll be sure to pass this along to her. Thank you for letting us take care of your insurance needs!!"
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res gtx

April 12, 2021

5  out of  5
rating by res gtx
"These are great people."
We responded:
"Thank you for your kind review."
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bret bargo

October 28, 2020

5  out of  5
rating by bret bargo
"I got great rates on my auto policy thanks state farm"
We responded:
"Thank you Bret. It's a pleasure to take care of your insurance needs."
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kicken kooking

March 6, 2020

5  out of  5
rating by kicken kooking
"Great as always been with them for 25 years will not changr"
We responded:
"Thank you so much for your kind review and for allowing us to take care of your family throughout the years!"
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Robin Wingrove

December 28, 2019

5  out of  5
rating by Robin Wingrove
"They work with you and are understanding"
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Stephen Strickland

October 18, 2019

5  out of  5
rating by Stephen Strickland
"Brain Carson is great he cares for his people"
We responded:
"Thank you very much. We appreciate you and your business very much!"
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Gar Gledhill

August 9, 2019

5  out of  5
rating by Gar Gledhill
"When my previous State Farm agent retired, my daughters recommended Brian Carson's agency to me. They are very easy to work with and always happy to answer any questions that I have in a kind and patient manner. I'm a big fan of State Farm insurance and very am glad I was able to find this agency to insure me."
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Nicolette G.

July 29, 2019

5  out of  5
rating by Nicolette G.
"This is a wonderful State Farm Agency. Very knowledgeable, honest, & friendly, and I feel securely covered in my insurance needs. And when disaster strikes (the recent Shelby tornado for example), I know Brian and Melba worked around the clock to take care of their customers. Highly recommend!"
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Jeff Eldridge

November 13, 2018

1  out of  5
rating by Jeff Eldridge
"Charge senior citizens too much heat treat people bad"
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November

June 21, 2017

1  out of  5
rating by November
"The services would be nice if someone is actually there to answer their phone during standard working hours"